LinguaSchola Privacy Policy
Effective From: Year 2024 At LinguaSchola, we are committed to protecting your privacy and ensuring that your personal data is handled securely. This Privacy Policy outlines how we collect, use, store, and protect your information when you interact with our website, services, and courses. 1. Information We Collect We collect and process different types of personal data depending on how you interact with us. This may include: •Personal Identification Information: oName oEmail address oPhone number oAddress oCountry/Region •Payment Information: oBank details or payment card information (processed securely by third-party payment processors) •Educational Information: oDetails of courses or services you’ve booked oInformation provided during consultations or assessments •Technical Information: oIP address, browser type, and device information oUsage data, such as the pages you visit on our website, date and time of access, etc. 2. How We Use Your Information We use the personal data collected for the following purposes: •Providing Services: oTo manage course enrolment, bookings, and payments oTo deliver the courses and services requested, including any consultation or assessments oTo provide support and respond to inquiries •Improving Services: oTo analyse website usage and improve our content and user experience oTo gather feedback and improve our offerings •Marketing and Communication: oTo send important notifications about your booked courses or any relevant updates oTo offer you promotions, special offers, or updates (only with your consent) •Compliance with Legal Obligations: oTo comply with regulatory requirements or legal obligations, such as tax reporting 3. How We Store and Protect Your Information We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it from unauthorised access, disclosure, alteration, or destruction. •Data Storage: All data is stored on secure servers, and payment-related information is handled by trusted third-party payment gateways. •Access Control: Access to personal information is restricted to authorised personnel only, and we regularly review our security practices to ensure compliance. •Retention Period: We will only retain your personal data for as long as necessary to fulfil the purposes outlined in this policy or as required by law. 4. Sharing of Information LinguaSchola will not share your personal data with third parties unless it is necessary for: •Payment Processing: When processing payments, your information may be shared with trusted payment processors (e.g., Stripe, PayPal) to facilitate secure transactions. •Service Providers: We may share data with external service providers for purposes such as website hosting, data analytics, or technical support. •Legal Compliance: If required by law or in response to valid legal processes, we may disclose personal data to regulatory authorities or government institutions. We will never sell or rent your personal information to third parties for marketing purposes. 5. Your Rights Depending on your location, you may have the following rights regarding your personal data: •Access: Request a copy of the personal data we hold about you. •Correction: Correct any inaccurate or incomplete personal data. •Deletion: Request the deletion of your personal data where it is no longer necessary for us to retain it. •Objection/Restriction: Object to the processing of your data or request that we restrict its use in certain circumstances. •Data Portability: Request a structured, machine-readable copy of your data for transfer to another organisation. To exercise these rights, please contact us at connect@linguaschola.com. We may ask you to verify your identity before processing your request. 6. Cookies and Tracking Technologies Our website uses cookies and other third-party tools and features to enhance your browsing experience and collect statistical information about how our site is used. Cookies are small text files stored on your device. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website. We use both session cookies (which expire after you close your browser) and persistent cookies (which remain on your device for a set period of time). 7. Third-Party Links Our website may contain links to third-party websites. This Privacy Policy applies only to LinguaSchola, and we are not responsible for the content or privacy practices of other sites. We encourage you to read the privacy policies of any third-party websites you visit. 8. International Data Transfers If you are accessing our services from outside India or the UK, please be aware that your information may be transferred to, and processed in, countries where data protection laws may differ from those in your country. LinguaSchola ensures that appropriate safeguards are in place to protect your data during international transfers. 9. Updates to the Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will notify you via email or through a notice on our website. Please review the policy periodically for the latest information. 10. Contact Us If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at: •Email: connect@linguaschola.com •Phone: +91-6909367555 (India) / +44 7393 170735 (UK)
